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Job Opportunities

CUSTOMER SUPPORT REPRESENTATIVE

Problem solver wanted to join our team and help us with excellent customer service delivery!

If you are a self-driven and enthusiastic person and want to join dynamic international company, then this is the job for you.

What we require:

  • 2+ years customer support experience
  • Computer literacy, mastery of Microsoft Office applications
  • Proper phone etiquette know-how
  • Active listening skills and being comfortable to speak on the phone with customers
  • Practical and efficient approach to problem solving and problem analysis
  • Strong time management and prioritizing skills, ability to multi-task
  • Full professional English proficiency – writing, speaking and listening

And what will be your duties?

  • Sort out inquiries via phone and email, follow any problem through to the resolution in a timely manner
  • Generate sales leads
  • Take ownership of customers’ issues and identify their needs to achieve satisfaction
  • Record customer interactions, file documents and process customer accounts
  • Perform customer verification and offer support using different software applications
  • Align with communication procedures, guidelines and policies
  • If required, escalate sensitive issues to management

MARKETING MANAGER

Marketing guru wanted! Looking for Marketing Manager to join our team and help us bring our marketing and advertising strategies to perfection.

If you have deep knowledge of marketing tools and research methods, creative outlook and are a self-driven and enthusiastic person and want to join dynamic international company, then this is the job for you.

What we require:

  • 5+ years’ experience in marketing; BSc degree in relevant field
  • Computer literacy, mastery of Microsoft Office, web analytics and Google Adwords
  • Expertise with SEO/SEM campaigns
  • Practical and efficient approach to problem solving and problem analysis, including ability to solve ambiguous problems
  • Strong time management and prioritizing skills, ability to multi-task and high attention to detail
  • Excellent communication and presentation skills

 

And what will be your duties?

  • Build and implement strong marketing campaigns, measure and report on their success by collecting and analyzing sales data
  • Create attractive and valuable website content that draws attention of the targeted audience and engage customers on all social media platforms as you will be in charge of content generation and production
  • Identify and analyze our competitors but also possible strategic partnerships
  • Organize various promotional activities for any new product or service, partner with our design department in order to create promotional material

Watch over the company’s marketing budget, prepare regular forecast reports, monitor the industry for best practices

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